Common questions and quick answers
No. TrackTrip only shares your location during an active trip. When the trip ends, background location sharing automatically stops.
Drivers need continuous route tracking for safety. This permission ensures the route is recorded even if the app is minimized.
No. The camera is used only to scan QR codes. No images or videos are captured, stored, or shared.
Yes. If offline, location points are stored and automatically uploaded once internet returns.
This usually happens if the driver disabled GPS, denied background location permission, or closed the app.
No. We never sell personal data. Limited data may be used for analytics only to improve service reliability.
Contact your school/transport administrator or email us at support@tracktrip.org.